Hello! I’m Bruno Marinho
a Service Designer

Service Designer with a qualitative research-oriented eye for product/service insights.
Workshop facilitator with the ability to help the team understand the problem and prioritize the best solutions.

Student Views On Online Courses

The research aims to understand why college-educated individuals choose to take online business courses and what factors influence their decision.View Case Study

A Data Management Startup in Industry

In this case study, I explore the creation of a data management startup within an industrial company.View Case Study

Exploring the Barriers to Insurance Renewals

Consulting project for an insurance company aimed to understand the pain points that discourage brokers and customers from renewing their home insuranceRequest Access

*This is an NDA-protected study please request access

Passionate about qualitative research
Curious about history, social change & futurism

I am a Service Designer with a qualitative research-oriented eye for product/service insights. With varied experience in several teams. I know how to interpret user information in order to make sense of stories and promote a better understanding of the team about the problem to be solved and the customer's wishes.
I am a facilitator with experience in design sprints, lighting decision jams, lean inception, and canvas. I can listen to the team and lead the experience of a workshop where the best decisions will be made.

Let's work together to create meaningful solutions for your users!